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What is an e-mail group or email list?

An email list is a group of people who subscribe to an email list or group based on a particular topic or subject. When a subscriber to the list sends a message to the group, every member of the list gets a copy. The number of messages per day can vary.

Mailing lists (also called email groups) can be used to share views, news or share experiences, keep in touch or up to date about specialized subjects. The discussion on a group usually focuses on a particular topic or subject.

If you prefer to receive the messages all together in one large email, you can get them in a digest format.

Why would I join one?

Electronic mail lists can be a useful way to share experiences and gain information amongst people who share a common experience. They can be a good way of keeping up with the latest developments in something you're interested in by belonging to a network of people who are also interested in the area. You can share ideas or concerns, ask questions, find out about research, current information about treatment or health and discover what is going on in other regions, states or countries. For people who are isolated, email groups are a very useful way of keeping in touch with other members, supporters and new friends.

How lists work?

When you have subscribed (become a member) to an email group, you will receive email messages sent by the other subscribers. The emails are just like any other email. You can participate in the discussion by pressing 'reply' and sending your own email. Your message will automatically be sent to all the other subscribers.

Each email list usually has one or two people responsible for the list (list-manager or list-owner). The list-manager or list-owner will see that the list runs smoothly, provide any necessary information files, answer questions from members, keep conversations on topic, eject troublemakers, etc. You can always ask this person for help

Lists vary in the way they are run. Some lists are open to anyone to join. Others are closed to the general public. Most email groups keep their discussion within the bounds of the stated reason for the group discussion or on-topic, while other email groups accept a wide range of subjects for discussion whether they are on-topic or off-topic

There are many thousands of email lists on the Internet. Most lists are formed around particular topics.

What does it cost?

Most email groups are free. You'll have the usual cost for your own personal email connection (or hourly rate if you connect at an internet cafe) - and your own time.

Do I have to post (email)? I'm usually a very quiet person.

You are completely welcome to just listen (read) in on a list without ever sending messages. This is called "lurking". Lists usually have a majority of lurkers and just a few people posting emails. This is normal, since if everyone talked all the time, the volume of messages would be enormous.

When you first join a new list, it is good manners to read the messages for awhile first before jumping into the conversation. Even better, locate the list "archives" if they exist, and read the past weeks' messages.

Where else can I find other Email Groups to join?

One of the most popular is Yahoo! Groups. Use their 'Find a Group' search box to search for groups on the topics you're interested in.

Another provider is Google Groups. They also have a search facility to help you find the groups you are interested in.

Contacting the list manager

  • if you have any questions about the group or what to do
  • if you are bothered by someone or something on the group
  • when you need some technical help with the list
  • if you have any suggestions, comments or complaints about a member, a posting, or the list itself.

You can always contact Craig on email.

Subscribing (joining) and Unsubscribing (leaving)

Different email groups handle the subscription process in different ways. For some lists you must ask the owner to add your address to the list. For others, the process is automated.

When you subscribe to a list you will usually receive an automatic "welcome" email message. Save this message, since it usually contains "Unsubscribe" instructions, rules, and the email address of the list manager who can provide you with help if you need it.

What are the different ways to get the messages?

Daily Digest – a number of email messages are sent to you bundled together in one large email each day. "Digest mode" keeps your inbox from being filled with many email messages. Since the digest are sent to you once daily, this might mean you receive messages slower and prevent you from timely participation in discussions.

Individual Emails – email messages are sent as they are sent to the group.

Special Notices – used rarely. In four years of running email groups, Craig has only ever used this once to contact group members.

No email – please use this option only if you're on holidays or not going to be able to access your email for a short time.

What does the Email Group Manager do?

The list manager is the guide, manager or facilitator for the group. The role is to keep the list focused on-topic and to help you solve any technical problems you may experience using the email list.

Some manager duties include:

  • Welcomes new members by email
  • Posts friendly messages when appropriate
  • Invites and encourages new members
  • Encourages discussion.
  • Encourages list members to introduce themselves
  • Ensures the discussion remains on-topic
  • Reminds members of list courtesy
  • Stops discussions that are turning into personal attacks, debates or are in any way deemed counter productive to list guidelines or standard netiquette
  • Encourages discussion by posting open-ended questions
  • Provides "starter content" for discussion
  • Posts relevant resources.
  • Helps list members with list technical problems.

What does "Moderated" mean?

When a list is "moderated", all of of the email messages are read by the list-manager before they are passed along to the group.

"Moderated" lists usually have a particular focus. When email lists form around health issues or other matters that are particularly sensitive to the members, discussion on a list can become heated.

 

If you've not used a email list before, the following webpages about 'Netiquette' (internet etiquette) could be useful

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