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The Bumpy Road of Disclosure

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Disclosure… a word that for me means many things! It brings up anxiety, a sense of freedom, relief, honesty, fear, nausea, grief and joy. But for those to whom I've disclosed, a similar array of emotions are experienced.

As I write this story of my disclosures, I have had very positive experiences of sharing my truth with friends and work mates. As yet, I have only had one person, a teacher and mentor I have known for 18 years, who said "I would prefer it if you didn't contact me again." This, of course, was heart breaking, but in the scheme of things, as huge as this gender journey is, 1 out of many has been a good return. (I am hoping maybe in the future that my friends love for me, may overturn her decision… but we'll see).

At this point I have told all of my nearest and dearest friends, and my entire workplace of my decision to affirm my masculine self through gender reassignment.

The process of disclosing my identity from Sam to Benjamin at work started in the first week of training with AAPT Limited. I completed a months training with 8 other newbies, 3 of whom are still with the company eight months later. It was Karen, a spunky 18 year-old, who I disclosed to first. And from then on, she has been one of my greatest supporters and friends.

Her response at first was like "well I suppose if you wanna do that to your body" then quickly followed with lots and lots of questions, which I was happy and somewhat relieved to be able to answer. I quickly saw her as a little sister figure (although the T-shots and T-shirts have sometimes clouded that view of her) and of all my friends, Karen has taken on 'Ben' and all the masculine accoutrements better than anyone else.

As I was on 3 months probation (along with my fellow trainees), I felt it was wise to not share my transsexualism with my employers. Paranoia maybe, but when I had signed an agreement that said they could terminate my employment within 3 months and basically say, "It's not working out - we're going to let you go". I figured if I disclosed during that probation period and was let go, I would never know if it was my abilities (or lack there of) or my gender dysphoria that may have lost me the job.

A few weeks later I inadvertently told two more members of my training group, in what I thought was the strictest of confidence. During this period, I had been to the Gender Dysphoria Clinic in Melbourne a couple of times, and as I was anticipating being put on testosterone injections, felt it was time to share with my Team Manager, Sharon.

So on the 15th December 2003, I took her aside during a shift and clumsily stumbled through my news. To this day, her take on my disclosure was one of the most refreshing and supportive. She was excited for me, and honoured that I had shared it with her. At this stage, I had not intended to tell anyone else until February or March 2004. However, unbeknownst to me, a couple of weeks earlier, one of my training group had been outside having a smoke, talking quite freely and loosely about my transition, including the more personal aspects of it such as surgery. When I chose to disclose to a member of my Team at our Christmas party, he informed me he already knew, and explained the circumstances of his knowing.

I was quite hurt by my friend's thoughtlessness, but angrier that her actions in disregarding my confidence, meant that the choice and timing of my disclosure was taken out of my hands. Realising that in a workplace of 300+, the grapevine worked pretty quickly, I decided to speak with the Human Resources staff the following Monday 22nd December.

The two women in HR are pretty nice, and as I sat down to tell Denise, her boss, Allison was typing on the computer with her back to me. Denise' face was the classic "gob smacked-wide-open-mouthed-wow" look. And as I continued, I realised Allison's typing was slowing to a crawl and then a complete stop. This revelation was one that had never come up at the office I work at before. And in the days that followed, when HR checked with head office in Sydney, found that I was the first transsexual to transition with the company… Quite the trailblazer, the ol' Benjamin.

As it was clear that gossip was already spreading around the call centre, my team manager suggested we go into 'damage control' and have a team meeting to disclose the TRUTH about my transition. There we all sat in an impromptu team meeting, Sharon sharing the news with the group, acting more like a PR rep or Agent… but I found she had a better handle on revealing the news, than I had.

With the Christmas break between the disclosure and a new chapter in my journey, my team started off by calling me "Maca" as a "transitional" transition name until my change of name was official in early February. People's reactions to it was cool… one more mature lady in the team was all ready to adopt me, and arrange flowers for my eventual stay in hospital. The team's original 'Benjamin' had one concern, if we were going to be referred to as likened to Banana's in Pyjamas - B1 and B2 - he insisted on being B1. It was a deal!

It wasn't until six weeks later, when my new birth certificate came in that the rest of the call centre got the official word about the changes in my life. Although I had read about disclosure in the workplace, and wished to handle it a little differently, I was impressed with the supportive, thoughtful and professional way AAPT dealt with disclosing my transitioning. Human Resources, working closely with my Team Manager Sharon, arranged for all Team Managers in the Call Centre to have a meeting. Once the TMs were informed, each team, over the period of two weeks, were given a 'anti-discrimination & harassment' refresher, then told about my transsexualism, my change of name, masculine pronouns, as well as eventual use of the men's toilets.

Through December, January and February I used the Disabled toilets, as I had long felt uncomfortable in the women's loos. In mid March I started to use the Men's on the quiet Sunday shift, but quickly got into using them fulltime during all my shifts. Human Resources, via my Team Manager, tells me that out of some 320 staff, there have been no problems, and no staff with issues around my transition.

I am not so naïve to realise that doesn't mean that there aren't people who disagree with or don't support my decision to affirm my gender identity, but working here as been an incredibly supportive and positive experience, and I appreciate the level of acceptance and / or tolerance given to me by my work mates.

Aside from the daunting knowledge that so many people know MY name, I feel validated and affirmed by every "Hey Ben", "Maca", "Mac Daddy", "Benny Boy", "Dude", "Buddy" or "Mate!"

Names have been changed.

Citation — Ben. (2004). The Bumpy Road of Disclosure. Torque, 4(3), June 2004.

Online Library | Torque 2004

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